Company: Exclusivo Pty Ltd (“Exclusivo”, “we”, “us”, “our”)

1. Introduction

At Exclusivo, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how it is collected, used, and shared. This Privacy Policy applies to all Exclusivo platforms listed above.

By using Exclusivo, you agree to this Privacy Policy.

2. Information We Collect

We collect the following categories of information across our platform (including main site, app, and vendor subdomains):

• Account Information: Name, email address, password, and profile details when you register.
• Authentication Data: When invited or whitelisted, we may store invite codes or referral details.
• Transaction Information: Purchase history, order details, and shipping information for product fulfillment.
• Payment Information: Exclusivo does not store credit card details. Payments are processed securely via third-party providers.
• Device & Usage Data: IP address, browser type, device identifiers, and interaction logs to improve app performance and security.
• Communications: Emails, in-app messages, or other communications you send to us.

3. How We Use Your Information

We use collected data to:

• Provide, personalize, and improve the Exclusivo platform across all domains.
• Manage membership, whitelists, and access controls.
• Process transactions and deliver purchased products.
• Send important updates, such as order confirmations or policy changes.
• Ensure security, prevent fraud, and comply with legal obligations.
• Communicate early access, new features, or promotional updates (with opt-out options).

4. Sharing of Information

We do not sell your data. Information may only be shared with:

• Vendors (Admins): Vendors operating under *.exclusivo.one or custom Exclusivo vendor domains have limited access to customer details required to fulfill orders. Vendors must comply with their local laws and jurisdictions regarding product sales.
• Service Providers: Secure third parties who process payments, host infrastructure, or provide email services.
• Legal Compliance: Authorities if required by law, regulation, or valid legal process.

5. Security

Exclusivo employs industry-standard security measures, including:

• Encrypted data transmission (HTTPS/TLS) across exclusivo.one and all subdomains.
• Secure password hashing.
• Role-based access controls for admins and vendors.
• No storage of sensitive payment details on Exclusivo servers.
• Regular monitoring and security audits.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion of your account and personal data.
• Opt out of marketing communications.
• Restrict or object to certain processing.

To exercise these rights, contact us at privacy@exclusivo.one.

7. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

8. Vendors & Legal Responsibility

• All vendors and admins using Exclusivo (including subdomains and custom vendor domains) must abide by their local laws and jurisdictions concerning the legality of products they sell.
• Exclusivo is not liable for vendor compliance but reserves the right to remove or disable non-compliant vendors and their domains.

9. Children’s Privacy

Exclusivo is not directed at individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website and app, with notice of significant changes provided where required.

11. Contact Us

For privacy-related questions, please contact: